A revolutionary piece of technology is helping new homeowners settle into their homes in the East Midlands. FredHUG – a digital portal designed by brand consultancy We Are Fred – is making its mark on the housebuilding industry, with the very first homes to implement this new technology now available to view at Newton Meadows, a development by Balfour Beatty Homes tucked away in the heart of the East Midlands
Set in Colsterworth, a charming village surrounded by rolling countryside, Newton Meadows offers houses that are suited to a range of customers, including first time buyers keen on settling down in a beautiful location. Conveniently located just off the A1, Newton Meadows offers quality, brand new four bedroom detached homes priced from £325,000.
FredHUG offers buyers a digital toolkit to navigate their new build home and their new local area. When logging on, users have access to a digital portal that provides a detailed guide to the home systems including instructions for all appliances and technology within the home. They can also access local area information on the community and its amenities.
Mandy Soames, Senior Sales and Marketing Manager at Balfour Beatty Homes, comments, “I think FredHUG is terrific for our customers. It’s eye-catching, user-friendly and cost-effective; everything that a new homeowner needs is easily accessible. At Newton Meadows, FredHUG is a central source of information that saves them time and ensures everything customers could possibly need is in one place. A digital guide doesn’t need to be printed which makes it much better for the planet and also means important instruction manuals can’t be misplaced!”
Implementing FredHUG is making the move-in process much smoother for new homeowners at Newton Meadows. From the moment they’re handed the keys, FredHUG is on hand to help customers settle in seamlessly. With its comprehensive user guides offering clear, detailed information on all aspects of the home, to its array of local area recommendations, buyers can gather an in-depth understanding of their new home and its unique features all in one place.
Customers can access their handover documents whenever they need – including certificates, warranties and legal information – all of which are protected with passwords for security. To ensure snags and defects are dealt with efficiently, the portal has a feature where customers can report any issues with their property that goes directly to the developer’s customer experience teams. All in all, FredHUG gives customers a much more efficient approach to moving in, meaning there’s less time required to focus on learning how everything works, and more time for simply enjoying their new space.
Clive Lewzey, Managing Director of FredHUG and We Are Fred, comments, “There’s no doubt that the housing sector has implemented significant digital changes in recent years. New homeowners deserve more than just generic printed how-to guides, so we designed FredHUG to be a smart, digital guide with everything needed to settle into a new home while keeping it user-friendly, meaning buyers can get to grips with their new home with ease.”
If you’d like to find out more about FredHUG, please visit fredhug.com. To find out more about Newton Meadows, visit balfourbeattyhomes.com
First Time Buyer is an exciting bi-monthly glossy which takes a stylish and comprehensive look at all the options available, setting them out in an entertaining and informative way, and helping potential customers navigate their way through what is often a daunting and complex process. We dispel the myths, reinforce the facts and arm the reader with the tools necessary to make their homeownership dreams a reality.
